In the harsh environment of the commercial vehicle, equipment can be subject to damage or on rare occasions to component failure. In order to keep vehicles on the road, a swift resolution to problems is important. Equipment may need attention in the event of a system failure. Given that suppliers usually require faulty equipment to be returned to base for replacement, it is of course impractical to take a vehicle to them. To help solve this challenge, Avian offers maintenance plans that will send an engineer to the vehicle to diagnose and if possible, remedy the fault. This may include replacement of a component and Avian can attend with replacement equipment if such arrangements exist with the client’s product supplier.
Additionally, warranty management can be included in the maintenance plan. We will check the warranty status of the suspect equipment and then deal with the supplier to organise the return or replacement of the equipment.
Having a pre-arranged maintenance plan will ensure the potential fault is dealt with quickly & cost-effectively.
To talk to someone from the Avian team about Maintenance Plans, please call 0330 024 8241 or email Mike Macro